Privacy Policy
Pacific Home Systems Inc. uses the information you provide to respond to quote requests, review project photos, communicate about service, schedule work, provide customer support, and improve our website and operations.
Information We Collect
We may collect your name, phone number, email address, service address, project details, ownership or authorization status, financing interest, uploaded photos, communication preferences, form submissions, call/text/email history, and basic website interaction data such as pages visited or cookie preferences.
Photos and Project Information
Photos you upload may show equipment, labels, surrounding areas, and parts of the property. We use these photos to review visible installation conditions, prepare estimates, ask follow-up questions, and coordinate requested services.
Financing Interest
If you indicate interest in financing, we may use that information to discuss payment options. Financing applications, credit decisions, and final financing terms are handled by the applicable financing provider and are subject to separate terms and approval.
Cookies and Tracking
Our site uses essential cookies and similar technologies to operate the website, remember preferences, support forms, and keep the site functional. If analytics, advertising pixels, or remarketing tools are added, they may collect device and browsing information. You can use the cookie banner or Cookie Settings link to reject non-essential tracking where available.
How We Share Information
We may share relevant information with software providers, installers, contractors, suppliers, financing providers, customer communication tools, analytics providers, or vendors when reasonably necessary to respond to your request or operate the business. We do not intentionally sell personal information for cash.
Text Messages and Calls
By submitting a form or contacting us, you may receive service-related calls, texts, or emails about your request. Message and data rates may apply. You can reply STOP to opt out of non-essential text messages.
Your Choices
You may contact us to request access, correction, deletion, or an update to your information. Some records may be retained as needed for business, legal, tax, licensing, warranty, or dispute purposes.
Accessibility and Alternative Contact Methods
If you have difficulty using the website or need an alternative way to request service, contact us by phone at (619) 356-3906 or by email at [email protected].
Contact
Questions about this Privacy Policy can be sent to [email protected] or mailed to Pacific Home Systems Inc., 979 Woodland Parkway, Suite 101-119, San Marcos, CA 92069.
Last updated: June 30, 2026.