Privacy Policy

Pacific Home Systems Inc. uses the information you provide to respond to requests, communicate about service, schedule work, provide customer support, and improve our website and operations. Online requests and website photo uploads are currently disabled.

Information We Collect

We may collect your name, phone number, email address, service address, project details, ownership or authorization status, communication preferences, form submissions, call/text/email history, and basic website interaction data such as pages visited or cookie preferences.

Photos and Project Information

Website photo uploads are disabled. Do not submit customer-property or completion photos through public file links. A private handling path must be verified before website photo collection is enabled.

Financing Interest

Financing is not currently offered through this website, and the website does not collect financing applications.

Cookies and Tracking

Our site uses essential cookies and similar technologies to operate the website, remember preferences, support forms, and keep the site functional. If analytics, advertising pixels, or remarketing tools are added, they may collect device and browsing information. You can use the cookie banner or Cookie Settings link to reject non-essential tracking where available.

How We Share Information

We may share relevant information with software providers, installers, contractors, suppliers, customer communication tools, analytics providers, or vendors when reasonably necessary to respond to your request or operate the business. We do not intentionally sell personal information for cash.

Text Messages and Calls

SMS and automated follow-up messages are currently disabled. Contacting PHS does not by itself grant marketing consent. Service-related communications and marketing permissions are handled separately.

Your Choices

You may contact us to request access, correction, deletion, or an update to your information. Some records may be retained as needed for business, legal, tax, licensing, warranty, or dispute purposes.

Accessibility and Alternative Contact Methods

If you have difficulty using the website or need an alternative way to request service, contact us by phone at (760) 916-7191 or by email at [email protected].

Contact

Questions about this Privacy Policy can be sent to [email protected] or mailed to Pacific Home Systems Inc., 979 Woodland Parkway, Suite 101-119, San Marcos, CA 92069.

Last updated: September 20, 2026.

Questions About Water Heater Replacement?

Start with a clear next step. We’ll review the setup and help you understand the next step before anyone comes out.